4 Comments
User's avatar
Tom Barrie Simmons Author's avatar

In my experience, tipping is something that is left to the discretion of the customer, and seems to be confined to restaurants.

I don't think everybody tips, and I certainly can't afford to. However, for particularly attentive service, where the staff have gone out of their way to be accommodating, and they certainly deserve one.

What I do find offputting, is in certain American coffee shops where one has to pay by card and accept or decline a gratuity.

In my experience of over 60 years working, I have found American businesses to be the most hard nosed x

Expand full comment
Rozanna Mostafa's avatar

Thanks for sharing your thoughts. I agree, tipping should be a choice, not something people feel forced to do. It makes sense to tip for great service, but those card machines that ask for tips at coffee shops can feel a bit pushy. It’s really interesting to hear your view after so many years of work.

Expand full comment
Deb Burns's avatar

The US has a big tipping culture. That's why it works to a certain extent on Substack. Australia doesn't really have a tipping culture at all. We have a minimum wage for over 18s of $24.10 per hour.

Expand full comment
Rozanna Mostafa's avatar

That makes a lot of sense. In the US, tipping often fills the gap where wages fall short, so it's more expected, even on platforms like Substack. But with a strong minimum wage like Australia’s, tipping isn’t really necessary. It’s interesting how different the norms can be depending on where you live!

Expand full comment